Frequently Asked Questions
Answers to common queries about our notary services in Bern
What documents are required for a remote notarization session?
To schedule a notarisation appointment at Notary Direct Pro, visit notarydirectpro.com or call +41764186544. Provide your name, document type, and preferred date. We will confirm availability at our office in the Federal Palace of Switzerland, Bundesplatz 3, 3005 Bern. Appointments can typically be arranged within two business days.
What documents are required for notarisation?
You should bring the original document to be notarised, a valid government-issued photo ID (passport, national ID, or driver’s licence), and any supporting materials (power of attorney, corporate resolutions). If the document is not in English, a certified translation may be required.
Can documents be notarised remotely?
Yes, we offer secure remote notarisation via our online platform. You will need a smartphone or computer with camera, a stable internet connection, and your identity documents. Our system verifies your identity in real time before we notarise and certify your documents.
How long does a notarisation appointment take?
A standard notarisation session usually lasts 15 to 30 minutes, depending on the number of signatures and complexity of the document. Remote sessions follow the same timeframe, with additional time for technical setup if needed.
What languages are supported for notarisation?
Our team is fluent in English, German, French, and Italian. We can assist with documents in these languages and coordinate certified translations if required for legal compliance.
Are notarised documents valid abroad?
Notarised documents are recognised internationally when accompanied by an Apostille in accordance with the Hague Convention. We guide you through the process of obtaining an Apostille or consular legalisation for cross-border use.
What are your service hours?
Our Bern office operates Monday through Friday from 09:00 to 17:30. Remote notarisation is available Monday to Friday from 08:00 to 18:00 CET to accommodate clients in different time zones.
Do I need an appointment or are walk-ins accepted?
Appointments are recommended to ensure availability, especially for complex notarial acts. Walk-ins are welcome subject to capacity; please call ahead to confirm.
How much do notary services cost?
Our basic notarial fee starts at 100. Additional fees for Apostille or translation services apply. Please check our price list online for detailed information.
Can you certify copies of original documents?
Yes, we provide certified copy services. Bring the original document and the copies you wish to certify. We verify the original and stamp each copy with our official notarial seal.
Do you handle real estate notarial acts?
We manage a variety of real estate services including deed certification, mortgage documents, and conveyancing documents. Our notaries ensure each document complies with Swiss property law.
What is the difference between notarisation and authentication?
Notarisation involves verifying signatures and identity before affixing an official notarial seal. Authentication confirms the validity of a notary’s signature and seal, often required for international use through an Apostille.
Can you assist with apostille services?
Yes, we handle the complete Apostille process for documents issued in Switzerland. We liaise with the appropriate Swiss authorities to obtain the Apostille and return your documents promptly.
What COVID-19 safety measures are in place?
Our office follows Swiss health guidelines: mandatory face masks, hand sanitiser stations, regular surface disinfection, and social distancing. Remote notarisation remains available to minimise in-person contact.